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FAQs

Self-employed? In construction on CIS? This FAQ section should help to answer most of the questions you may have.

CIS Rebate

If you are self-employed and had tax deducted at source under the CIS, you are allowed to reclaim allowable expenses via your annual CIS return. Any self-employed person with reasonable expenses will certainly have overpaid in tax and will be due a CIS rebate typically in excess of £2,000!
You may be due a CIS rebate in excess of £2000.
Yes, in many cases CIS tax reclaims can be backdated up to 4 years!
In most cases applications for a tax rebate take from 4-8 weeks, but we do offer a cash advance service available within 24 hours.
You can claim for your business expenses: a home office, accommodation, subsistence, business mileage / vehicle depreciation, public transport, mobile phone, tools & materials and PPE costs.
CIS tax returns are completed by our sister company IN-SYNC Tax LLP. If you work under CIS you are required to complete a self-assessment tax return. You will need to provide details of all pay you have received from your contractor, or contractors, in that tax year. This can be in the form of invoices or a statement which will also show how much tax you have paid in that tax year. If you have incurred job expenses you will also need to include these on your tax return. The most common expenses can include tools, business mileage, accommodation and subsistence costs. These expenses will reduce your tax liability for that tax year. If you have had any employment under PAYE or made a Job-seekers claim during the tax year you will also need to enter the pay and tax figures for these on your tax return. This information can be found on your P45 or P60.
The rebate is usually paid by HMRC within 4 weeks of the return submission date, unless you take advantage of our advance service!
Complete the contact form and we will call you, or alternatively call us on 01252 702270 to speak with one of our sales agents. We will send you a promo code to complete your online application, then sit back and wait for your payment!
21% of any rebate that is claimed back.

VAT Rebate

If you are self-employed you are eligible to reclaim a portion of your VAT.
To complete the VAT registration process it takes between 8-12 weeks. VAT registration would be completed by our sister company IN-SYNC Tax LLP.
You can backdate your VAT rebate up to a maximum of 4 years.
Your reclaim can be up to £16,000 dependent on how long you have been self-employed.
No, your registration, invoicing and VAT returns will be completed and submitted on your behalf.
You will have to include any rebate that you receive in your self-assessment, but you should also include the fees charged as an expense, to reduce the tax you have to pay on the rebate received.
The rebate is usually paid by HMRC on a quarterly basis within 4 weeks of the VAT return submission date, unless you take advantage of our cash advance service!
Complete the contact form and we will call you, or alternatively call us on 01252 702270 to speak with one of our sales agents. We will send you a PIN code to complete your online application, then sit back and wait for your payment!
30% of any rebate that is claimed back.
IN-SYNC Credit will arrange the payment to go directly into your bank account by faster payment the same day.
IN-SYNC Credit's offices are open Monday to Thursday 8:30am - 6:00pm, Friday 8:30am - 5:00pm and Saturday 9:00am - 1:00pm. You can contact us by phone on 01252 702270 or via email at ics.sales@in-syncgroup.com or you can go to our website www.insync-creditservices.com/Contact-Us.
This relates to a confidential matter that we need to speak to you about. Please contact us by phone (01252 702270) or click here for a call back.
The SEL credit facility is a loan which has been underwritten by IN-SYNC Credit Services based on your current Tax year self –assessment and earnings to date. The amount of loan you can have depends on your rebate at the point of your loan being taken. It basically works the same way an overdraft facility does. You have an agreed amount you can draw from. You pay this back over the agreed term, you then have the amount at your disposal again.
If you are-
    - Self-employed and registered as CIS with either 20% or 30% deducted at source.

    - You have a bank account.

    - Have worked as self-employed during the current tax year.

    - You pass the credit & affordability checks.
    - We would engage IN-SYNC tax as your accountant.

    - We would contact HRMC on your behalf to confirm that your account is clear (No penalties/no outstanding years that need to be submitted)

    - Our underwriting team would confirm how much we would be able to lend to you and over what period (This depends on your income and the time of year the loan is taken)
    - You can borrow up to 85% of your current Tax year rebate by supplying IN-SYNC; with your current earnings to date for this current Tax year and you can choose to repay your loan over up to 12 weeks or 9 monthly instalments.
IN-SYNC Credit Services interest rates are one of the lowest rates in the market and it depends on your personal circumstances. Please contact us directly for specific queries regarding the interest rates.
    - If you are already registered with IN-SYNC Group, after IN-SYNC Credit Services have confirmed you are eligible for the loan the application should take roughly 5-10 minutes for you to complete online.

    - Once your application is successful, you will have this credit facility available to you.
    Yes. IN-SYNC will carry out a credit check as part of our affordability assessment and decision making process.
The loan will be repaid in instalments on a weekly or monthly basis in line with your loan agreement direct out of your bank account using continuous payment authority.
If you lose your job or are in financial difficulty, you should contact IN-SYNC straight away to discuss an alternative repayment arrangement.
    - Yes. you can settle your loan early by contacting IN-SYNC

    - Interest accrues on a daily basis, which means repaying the loan early may save you some money
IN-SYNC can arrange the payment to go directly into your bank account by faster payment the same day.
You automatically have a 14 day cooling off period where you may cancel your loan agreement with no financial penalty. You will however, still be required to pay any daily interest accrued on the loan agreement within that cancellation period.
If you hold any funds on account within the IN-SYNC Group, the funds will be frozen until your loan has been cleared.
    IN-SYNC offices are open Monday to Thursday 8.30am – 6pm, Friday 8.30am – 5pm and Saturday 9.00am - 1:00pm

        Call 01252 702270 or email

ics.sales@in-syncgroup.com
        or you can go to our website

www.insync-creditservices.com/Contact-Us
The CBA facility is an advance on your self-assessment rebate for the current tax year. The self-assessment will be used to pay off the advance payment once IN-SYNC tax submits your self-assessment and receives your rebate at the beginning of the new tax year.
You are eligible if you are:
    - Self-employed and registered as CIS with either 20% or 30% deducted at source

    - Have worked as self-employed during the current tax year

    - Your account with HMRC is all clear with NO outstanding years to be submitted or penalties to pay.

    - You agree for IN-SYNC TAX to be your tax accountant for the current tax year

    - Have a bank account
    You can borrow from £100 up to a maximum of 60% of your estimated tax rebate.

    - July – September = Maximum of £250

    - October – December = Maximum of £500

    - End of December – End of March = Up to 60% of the estimated tax rebate (depending on your expenses)
IN-SYNC’s fees vary depending on the time of year you take out the CBA. Please contact us to find the exact cost.
After IN-SYNC have confirmed you are eligible for the CBA, the application should take you roughly 5 minutes for you to complete using an electronic signature document.
Yes. IN-SYNC will carry out a credit check as part of our assessment and decision making process.
There is no requirement for you to make repayments on the advance. When IN-SYNC Tax receive your tax rebate from HMRC we will simply deduct the amount advanced to you previously automatically and pay any surplus directly to you.
IN-SYNC can arrange the payment to go directly into your bank account by faster payment the same day.
IN-SYNC offices are open Monday to Thursday 8.30am – 6pm, Friday 8.30am – 5pm and Saturday 9.00am – 1.00pm

Call 01252 702270, email ics.sales@in-syncgroup.com
You automatically have a 14 day cooling off period where you may cancel your advance agreement with no financial penalty.
IN-SYNC Credit Services have partnered up with Van Monster who have the UK’s largest choice of quality used vans. IN-SYNC Credit Services will transfer the agreed funds over to Van Monster on your behalf once all the paperwork etc. has been signed so all you need to do is visit your local depot and choose your van!
You will pay for the van via your weekly income deductions. Each time you are paid by IN-SYNC Outsourcing they will deduct the agreed amount from your income and transfer this over to IN-SYNC Credit Services to pay towards your agreement. If you are not paid via IN-SYNC Outsourcing then payment can be made via a continuous payment authority (CPA) directly from yourself to IN-SYNC Credit Services.
If you stop being paid through IN-SYNC Outsourcing you will need to contact IN-SYNC Credit Services on 01252 702 270 as soon as you stop being paid through them. IN-SYNC Credit Services can then arrange an alternative way for you to keep paying towards your agreement such as a CPA or direct debit.
If you are struggling to keep up with your repayments please contact IN-SYNC Credit Services on 01252 702 270 so we can assess your current situation and affordability.
If you don’t work for a week there are a couple of options available to you. You can either choose to have a double payment taken from your next payment with IN-SYNC Outsourcing or we can apply a payment break (subject to ICS affordability assessment), this means your agreement will still be up to date and the normal deduction amount will be taken from your pay. It is important to let us know if you don’t work for a week and wish to have a payment break applied otherwise we will automatically take a double payment the following week.
Yes. You can make extra payments towards your agreement, either in part or in full. In order to do this please contact IN-SYNC Credit Services on 01252 702 270 so we can discuss this further with you.
Our interest charges vary from 19.9% to 29.9%. To check the exact amount you will be charged please refer to the “how much will it cost” section on the adequate explanations attachment. There is also a one off £75 administration fee.
If you change your mind you have the right to withdraw within the first 14 days. For more information regarding your right to withdraw please refer to the “when the agreement is entered into and your right to withdraw” section on the adequate explanations attachment.
Repayments are typically made over a 12 month period however this can be extended and you will be advised of your agreement length before you purchase the van. You can choose to make extra repayments and settle the agreement early if you wish.
You will not own the vehicle until you have paid off your last installment with IN-SYNC Credit Services. Once you have settled your agreement IN-SYNC Credit Services will arrange for the ownership to be transferred over to you.
Once your application has been approved you will receive an email from our Underwriting department which will state how much you have been approved for and will include an information pack on your next steps to purchasing your van, along with contact details for your representative at your local Van Monster branch. When you are ready to choose your van simply pop down to your local Van Monster depot and they will be able to assist you in choosing the right van for you. You can view Van Monster’s current list of vans here:
With Van Monster you will receive several exclusive benefits including:
  • 12 months Unlimited mileage warranty
  • 12 months Breakdown Cover
  • 2 Services over a 12 month period
  • Direct Van monster personal contact manager
All for the low cost of £200 per year. Van Monster also has a network of 30 depots and over 1,000 used vans in stock making it easier than ever to find your perfect van.
If the vehicle is ready to go and you have signed and sent back your loan agreement documents we will normally transfer the funds to Van Monster the same day, which means that you should be able to collect your vehicle the next day. If we do not get your documents back by close of business on a Friday. (Our normal business opening times) then please be aware that there may be a delay in collecting your new van until after the weekend.
You will be sent a Conditional Sale Agreement, this is the contract between yourself & IN-SYNC Credit Services and will detail the legal elements of your agreement. You will also be sent a payment deduction authorisation form (if you are paid via IN-SYNC Outsourcing). This form will specify how much a week will be deducted from your wages and when the deductions will start from. It also gives IN-SYNC Outsourcing the authority to deduct the agreed amount from your wages. Both of the forms mentioned above must be signed and returned before you will be able to get the van.
As part of the terms of sale, you will be fully responsible for taking on all associated costs with the van, this includes: insuring the van for business use, regular servicing, road tax & making sure the van is kept in good working condition. You will be asked by Van Monster to provide proof of insurance in order for you to drive the van away.
Yes, subject to Van Monster’s terms and conditions (age of vehicle, condition, mileage etc.).
This will depend on the nature of the bad credit. If you have been made bankrupt in the past 6 years then unfortunately we would not be able to facilitate van finance for you.
Yes, this will be completed by Van Monster. If you purchase the Van via IN-SYNC Credit Services then we will register our finance interest in the vehicle via HPI.
Yes you can, you are able to make payment directly to IN-SYNC Credit Services via CPA or direct debit.
Cover includes one minor and one major service to account for whichever is needed next. We have a service booklet from Van Monster with full details of the cover if required.
Yes as part of the agreement you will have to get the van serviced at Van Monster. Van Monster have multiple service centers across the UK.
No there is no final lump sum payment to pay at the end of the agreement as all payments are split equally throughout the course of the agreement.
Roadside assistant cover is not provided, however vehicle recovery will be provided. For those who have cover already this can be added when required at a charge of £50.
IN-SYNC Tax will recover the VAT paid on the vehicle on your next quarterly VAT return. This payment is then transferred to IN-SYNC Credit Services who will utilise the capital allowance to reduce the outstanding loan balance.
Unfortunately no, part of the qualifying criteria for vehicle finance through IN-SYNC Credit Services is to become VAT registered. If you do not wish to become VAT registered we will not be able to provide this service to you.
If you paid via IN-SYNC Outsourcing then the agreed repayment amount will be taken directly from your wages. If you are not paid via IN-SYNC Outsourcing then you will be asked to set up a CPA or direct debit at the start of the agreement.
No, the warranty given by Van Monster is unlimited as part of the service package.
If you are unable to continue to make your regular payments to IN-SYNC Credit Services then you will need to contact IN-SYNC Credit Services so we can discuss your current circumstances with you. In your agreement there is a 4 week payment break to allow for holidays.
After you become VAT registered you will generate VAT rebates with each of your invoices. IN-SYNC Credit Services will work out your VAT rebates for the year and will then split the total cost of your repayments between your VAT rebates and direct payments from yourself. This means your repayment will be reduced as we can use your VAT rebates to pay towards the cost of the van. With the help of IN-SYNC Tax we are also able to use the VAT on the van to claim against the cost of the van.
As a group of companies IN-SYNC Group have a unique offering for self-employed clients wishing to purchase a van. IN-SYNC Credit Services will facilitate the agreement, IN-SYNC Tax will help get you VAT registered and IN-SYNC Outsourcing can make the deductions directly from your wages for your convenience.