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FAQs

Self-employed? In construction on CIS? This FAQ section should help to answer most of the questions you may have.

We offer unsecured short term loans or secured self employed loans dependent on your employment circumstances.

Our loans are designed to be flexible to cover your immediate financial requirements and our clients have the option to choose a loan amount and length which suits their budget.
In order to be eligible for a loan you must be 18 years or over and be a UK resident, have a UK bank account with a debit card and currently be in employment or self-employed.
Existing customers can borrow up to £1,000 for one of our short term loans and repay over up to 12 months. New customers will have an initial personal limit of £350.

You can borrow up to £2,000 for one of our self-employed loans and repay over up to 9 months.
Please contact IN-SYNC Credit directly for specific queries regarding interest rates, as they vary dependent on the product and your circumstances.
After IN-SYNC Credit have confirmed you are eligible for the loan the application should take roughly 5-10 minutes for you to complete online.
Yes, IN-SYNC Credit will carry out a credit check as part of our affordability assessment and decision making process.
The loan will be repaid in instalments on a weekly basis in line with your loan agreement direct out of your bank account using a CPA agreement.

CPAs are a type of regular automatic payment that allows us to withdraw sums from your account without having to contact you seeking repeat authorisation for each payment. CPAs are used for various payments such as gym membership and broadband providers. Once agreed by you, the CPA is used to collect payments but it is important to us that you are made fully aware of the commitment you are making when applying for and accepting short term credit from us.
If you lose your job or are in financial difficulty, you should contact IN-SYNC Credit straight away to discuss an alternative repayment arrangement.
Yes, you can settle your loan early by contacting IN-SYNC Credit. Interest accrues on a daily basis, which means that repaying the loan early may save you some money.
You automatically have a 14 day cooling off period where you may cancel your loan agreement with no financial penalty. You will however still be required to pay any daily interest accrued on the loan agreement within that cancellation period.
If you hold any funds on account within our group and your loan falls into arrears, the funds will be held until your loan has been cleared. The loan is also registered on your credit file, so it is important to maintain payments or contact us if you are experiencing financial difficulties.
It is important to remember that whilst the need for funds may be urgent, the need to properly consider all your options is greater. Start by making a budget so you know what repayments are affordable for you. Then compare the different lender's loan products, associated fees and repayment options to help form your decision.

If you are looking for flexible and secure credit options, then IN-SYNC Credit may be the right lender for you.
By inputting your details we are able to view up to 90 days of bank account history. This helps us make our lending decisions, assessing whether and if so what amount of credit is affordable and sustainable for you. As a responsible lender, we work with credit reference agencies to review your creditworthiness. As part of that process it is important for us to verify your incomings and outgoings. Ultimately, this will help us ensure that you do not fall in difficulties in making the repayments due under a loan or incurring further costs and charges. We are only permitted a readonly access to your current account, so will only ever be able to view the recent transactions on your account – nothing more. Your bank details are encrypted in transit and stored securely by our credit reference agency and its services providers. We do not have the ability to change any of your banking details, set up standing orders/direct debits or to manage your account in any other way. All data is securely handled in accordance with data protection laws and our privacy policy.
No person can access your internet banking details. When you enter your banking credentials on our website they are securely transmitted. The encrypted details are then passed by our credit reference agency, Perfect Data Solutions Limited and associated service providers. They are stored in a highly secure data centre which has a single use, which is to generate a read-only data-feed which we will use to assess the affordability of your loan.
As an organisation, security of data and prevention of fraud are fundamental to us. We are committed to using practices to ensure that our services are provided within a secure environment. Your internet banking details are encrypted and held securely by our professional service providers. Our credit reference agency partner, Perfect Data Solutions Limited and us, are permitted read-only access to your current account, so will only ever be able to view your account. We do not have the ability to change any of your banking details or set up standing orders/direct debits. All data is securely handled in accordance with data protection laws and our privacy policy.
They will be used to make lending decisions about you and stored by us as long as necessary to assist us in managing your account or underwriting loan to you. It will be stored by Perfect Data Solutions Limited, which is a credit reference agency, as part of your credit record. This means that anyone who accesses your credit record in future will be provided with a credit score which is based on all the information held about you including your banking history.
We would recommend that you review the Terms and Conditions of your internet banking provider. Before you decide to submit your banking credentials, we would stress that security is of paramount importance, we would especially mention that:
o Your data is encrypted in transit;
o We do not have any functionality over your bank account; and
o We only have access to a read only service.

CIS Rebate

If you are self-employed and had tax deducted at source under the CIS, you are allowed to reclaim allowable expenses via your annual CIS return. Any self-employed person with reasonable expenses will certainly have overpaid in tax and will be due a CIS rebate typically in excess of £2,000!
You may be due a CIS rebate in excess of £2000.
Yes, in many cases CIS tax reclaims can be backdated up to 4 years!
In most cases applications for a tax rebate take from 4-8 weeks, but we do offer a cash advance service available within 24 hours.
You can claim for your business expenses: a home office, accommodation, subsistence, business mileage / vehicle depreciation, public transport, mobile phone, tools & materials and PPE costs.
CIS tax returns are completed by our sister company IN-SYNC Tax LLP. If you work under CIS you are required to complete a self-assessment tax return. You will need to provide details of all pay you have received from your contractor, or contractors, in that tax year. This can be in the form of invoices or a statement which will also show how much tax you have paid in that tax year. If you have incurred job expenses you will also need to include these on your tax return. The most common expenses can include tools, business mileage, accommodation and subsistence costs. These expenses will reduce your tax liability for that tax year. If you have had any employment under PAYE or made a Job-seekers claim during the tax year you will also need to enter the pay and tax figures for these on your tax return. This information can be found on your P45 or P60.
The rebate is usually paid by HMRC within 4 weeks of the return submission date, unless you take advantage of our advance service!
Complete the contact form and we will call you, or alternatively call us on 01252 702270 to speak with one of our sales agents. We will send you a promo code to complete your online application, then sit back and wait for your payment!
21% of any rebate that is claimed back.

VAT Rebate

If you are self-employed you are eligible to reclaim a portion of your VAT.
To complete the VAT registration process it takes between 8-12 weeks. VAT registration would be completed by our sister company IN-SYNC Tax LLP.
You can backdate your VAT rebate up to a maximum of 4 years.
Your reclaim can be up to £16,000 dependent on how long you have been self-employed.
No, your registration, invoicing and VAT returns will be completed and submitted on your behalf.
You will have to include any rebate that you receive in your self-assessment, but you should also include the fees charged as an expense, to reduce the tax you have to pay on the rebate received.
The rebate is usually paid by HMRC on a quarterly basis within 4 weeks of the VAT return submission date, unless you take advantage of our cash advance service!
Complete the contact form and we will call you, or alternatively call us on 01252 702270 to speak with one of our sales agents. We will send you a PIN code to complete your online application, then sit back and wait for your payment!
30% of any rebate that is claimed back.
IN-SYNC Credit will arrange the payment to go directly into your bank account by faster payment the same day.
IN-SYNC Credit's offices are open Monday to Thursday 8:30am - 6:00pm, Friday 8:30am - 5:00pm and Saturday 9:00am - 1:00pm. You can contact us by phone on 01252 702270 or via email at ics.sales@in-syncgroup.com or you can go to our website www.insync-creditservices.com/Contact-Us.
This relates to a confidential matter that we need to speak to you about. Please contact us by phone (01252 702270) or click here for a call back.
The SEL credit facility is a loan which has been underwritten by IN-SYNC Credit Services based on your current Tax year self –assessment and earnings to date. The amount of loan you can have depends on your rebate at the point of your loan being taken. It basically works the same way an overdraft facility does. You have an agreed amount you can draw from. You pay this back over the agreed term, you then have the amount at your disposal again.
If you are-
    - Self-employed and registered as CIS with either 20% or 30% deducted at source.

    - You have a bank account.

    - Have worked as self-employed during the current tax year.

    - You pass the credit & affordability checks.
    - We would engage IN-SYNC tax as your accountant.

    - We would contact HRMC on your behalf to confirm that your account is clear (No penalties/no outstanding years that need to be submitted)

    - Our underwriting team would confirm how much we would be able to lend to you and over what period (This depends on your income and the time of year the loan is taken)
    - You can borrow up to 85% of your current Tax year rebate by supplying IN-SYNC; with your current earnings to date for this current Tax year and you can choose to repay your loan over up to 12 weeks or 9 monthly instalments.
IN-SYNC Credit Services interest rates are one of the lowest rates in the market and it depends on your personal circumstances. Please contact us directly for specific queries regarding the interest rates.
    - If you are already registered with IN-SYNC Group, after IN-SYNC Credit Services have confirmed you are eligible for the loan the application should take roughly 5-10 minutes for you to complete online.

    - Once your application is successful, you will have this credit facility available to you.
    Yes. IN-SYNC will carry out a credit check as part of our affordability assessment and decision making process.
The loan will be repaid in instalments on a weekly or monthly basis in line with your loan agreement direct out of your bank account using continuous payment authority.
If you lose your job or are in financial difficulty, you should contact IN-SYNC straight away to discuss an alternative repayment arrangement.
    - Yes. you can settle your loan early by contacting IN-SYNC

    - Interest accrues on a daily basis, which means repaying the loan early may save you some money
IN-SYNC can arrange the payment to go directly into your bank account by faster payment the same day.
You automatically have a 14 day cooling off period where you may cancel your loan agreement with no financial penalty. You will however, still be required to pay any daily interest accrued on the loan agreement within that cancellation period.
If you hold any funds on account within the IN-SYNC Group, the funds will be frozen until your loan has been cleared.
    IN-SYNC offices are open Monday to Thursday 8.30am – 6pm, Friday 8.30am – 5pm and Saturday 9.00am - 1:00pm

        Call 01252 702270 or email

ics.sales@in-syncgroup.com
        or you can go to our website

www.insync-creditservices.com/Contact-Us
The CBA facility is an advance on your self-assessment rebate for the current tax year. The self-assessment will be used to pay off the advance payment once IN-SYNC tax submits your self-assessment and receives your rebate at the beginning of the new tax year.
You are eligible if you are:
    - Self-employed and registered as CIS with either 20% or 30% deducted at source

    - Have worked as self-employed during the current tax year

    - Your account with HMRC is all clear with NO outstanding years to be submitted or penalties to pay.

    - You agree for IN-SYNC TAX to be your tax accountant for the current tax year

    - Have a bank account
    You can borrow from £100 up to a maximum of 60% of your estimated tax rebate.

    - July – September = Maximum of £250

    - October – December = Maximum of £500

    - End of December – End of March = Up to 60% of the estimated tax rebate (depending on your expenses)
IN-SYNC’s fees vary depending on the time of year you take out the CBA. Please contact us to find the exact cost.
After IN-SYNC have confirmed you are eligible for the CBA, the application should take you roughly 5 minutes for you to complete using an electronic signature document.
Yes. IN-SYNC will carry out a credit check as part of our assessment and decision making process.
There is no requirement for you to make repayments on the advance. When IN-SYNC Tax receive your tax rebate from HMRC we will simply deduct the amount advanced to you previously automatically and pay any surplus directly to you.
IN-SYNC can arrange the payment to go directly into your bank account by faster payment the same day.
IN-SYNC offices are open Monday to Thursday 8.30am – 6pm, Friday 8.30am – 5pm and Saturday 9.00am – 1.00pm

Call 01252 702270, email ics.sales@in-syncgroup.com
You automatically have a 14 day cooling off period where you may cancel your advance agreement with no financial penalty.